Refund Policy

Last updated: September 2026

60-Day Money-Back Guarantee

If you are not satisfied with NeuroRecall, contact our support team within 60 days of your original purchase date for a full refund of the product price.

How to Request a Refund

Email support@neurorecoll.com with your order number and the email address used at checkout. Our team will provide return instructions if applicable.

Processing Time

Approved refunds are processed within 5–10 business days to your original payment method.

Shipping Costs

Original shipping charges, if any, are non-refundable. Return shipping costs are the responsibility of the customer unless the order arrived damaged or incorrect.

Contact Us

Questions about this policy can be sent through our contact page.